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Travel Advice for China
Up-to-date travel Advice for China issued by the Department of Foreign Affairs is available at the http://www.smartraveller.gov.au website.
Register with us so we can contact you in an emergency
Passport applications should be lodged in person and are accepted between 9:00 - 12:00 & 13:30 - 15:00, Monday to Friday.
Consular Notary Acts - Working Hours
Clients seeking notarial acts (witnessing of documents, swearing of affidavits, authentications, CNI, legal documents etc) should visit the Australian Consulate General between 15:00 - 16:00, Monday to Friday to have their documents processed.
Consular and Passports Officer
The Department of Foreign Affairs and Trade (DFAT) section of the Australian Consulate-General Shanghai has a vacancy in the following position:
- Consular and Passports Officer.
We welcome applications from Australians and Chinese nationals as well as diplomatic spouses.
The duty statements and selection criteria are attached. Your application, written in English, must include:
• a statement of claims for the position addressing the selection criteria (maximum of 1200 words)
• curriculum vitae; and
• contact details for two work-related referees
Applications that do not address the selection criteria will not be considered.
Applications should be emailed to firstname.lastname@example.org.
Enquiries, including about conditions of service, should be directed to Ms Teresa Dai on +86 21 2215 5262.
The selection process will include a bilingual (English and Mandarin) written test and interview.
The successful applicants will be recruited on an annual contract and subject to a probationary period.
The closing date for applications is 15 April 2014.
The link below is a guide to help you address the selection criteria of the application.
Position Numbers: 10419 Designation: Consular and Passports Officer
Position Level: LE6 Position Supervisor: Vice Consul (Consular)
Date Revised: 3 March 2014 Staff Position Supervises: Nil
Under the direct supervision of the Vice Consul (Consular), the Consular and Passports Officer:
- provides the full range of consular services to Australians and their families in Shanghai and within post’s consular jurisdiction in accordance with the Australian Government’s Consular Charter (available at www.smarttraveller.gov.au)
- provides the full range of passport services to Australian citizens in line with the Australian Passports Act (policies available at www.passports.gov.au)
- provides notarial services to clients
- prepares and maintains English language consular records, the Consulate’s consular knowledge database and the Consular Contingency Plan
- provides positive and efficient reception services, including responding to queries from the public
- interprets and translates between English and Chinese
- arranges and undertakes travel
- maintains the Consulate’s website
- processes payments
- performs other duties as directed.
1. Extensive experience in client services, including a proven ability to respond effectively to and manage distressed individuals and/or situations with tact and compassion.
2. High-level ability to liaise, negotiate and consult with a wide range of internal and external stakeholders, including local authorities and service providers.
3. Fluent English and Mandarin language skills.
4. Demonstrated ability to take initiative, recognise opportunities for improvement, and implement change
5. Strong interpersonal and communications skills to lead, manage and work well in a team.
Administrative and Visa Service Officer
The Visa Office of the Australian Consulate-General in Shanghai forms an integral part of the operations of the Australian Department of Immigration and Border Protection in China.
The Visa Office is seeking applications from suitably qualified candidates. Successful candidates will be offered an initial contract of twelve months.
Applicants must be Chinese or Australian citizens. The salary offered is from CNY 124,234 per year.
The successful candidates will be expected to undertake the duties described below. This selection exercise will also be used to establish an order of merit for appointments at the Visa Office in the next 12 months.
Visa Officer Duties:
1. Provide administrative services to Visa Office clients, both in person, through telephone, general correspondence and email.
2. Data entry, including registrations of visa applications, financial and file management.
3. Assist with the assessment of applications for Australian visas in accordance with Australian legislative and policy framework.
4. Translate documents from Chinese into English, or, from English into Chinese and to undertake interpreting duties as required.
5. Prepare correspondence, both in English and Chinese.
6. Assist in other administrative support duties, such as record keeping and file handling, as required.
The successful applicant will have:
1. Strong interpersonal skills and the ability to maintain high standards of client service.
2. High level written and oral English language skills and an ability to act as an interpreter and correspond in both English and Chinese.
3. An ability to understand, apply and communicate complex legal and policy directions.
4. An ability to work effectively with minimum supervision and meet deadlines.
5. Sound judgement and the ability to cope with large volume of work while maintaining high standards of productivity and accuracy.
6. Capacity to work as a team member.
7. A tertiary educational qualification is preferred.
People interested in employment in the above positions should lodge the following:
• An application in English, outlining the skills, abilities and personal qualities that show they meet each of the above the selection criteria (maximum 2 pages);
• A Curriculum Vitae (CV) (maximum 2 pages); and
• Details of two work referees.
Applications which do not address the selection criteria will not be considered.
In order to manage the recruiting process more effectively, only those candidates who have been short-listed will be contacted. If you have not received any communication from the Visa Office within the next four weeks, please consider your application unsuccessful.
Shortlisted applicants will be required to attend a short interview with a panel comprising of a Locally Engaged Employee and an Australian officer of the Australian Consulate-General in Shanghai.
Referees may be consulted for feedback on work performance and verification of work claims.
Applications should be submitted via email to email@example.com by close of business on 24 March 2014.
2014 Western Australian Senate election
An election for six new Senators for Western Australia will be held on Saturday 5 April 2014.
You can check if you are enrolled to vote in Western Australia, enrol or update your enrolment details at www.aec.gov.au/enrol. The deadline to enrol is 8pm AWST Friday 7 March 2014.
In person voting will not be available at Australian Consulate General in Shanghai for this election. You can apply online for a postal vote to be sent to you from Australia at www.aec.gov.au/overseas.
For more information, visit the AEC website at www.aec.gov.au/wa-senate or contact the AEC via email (firstname.lastname@example.org) or telephone (+61 2 6273 8606).